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How do I disconnect a social profile?

How to disconnect a connected social profile from Ordinal

Jeffrey Zhao avatar
Written by Jeffrey Zhao
Updated over a month ago

You can disconnect any social profile from your Ordinal workspace at any time.

Here's how:

Steps to disconnect

  1. Find the profile you want to disconnect (either a scheduling or engagement-only profile)

  2. Click the three-dot menu (โ‹ฎ) on the right side of that profile's row

  3. Select Disconnect Profile

The profile will be removed from your workspace immediately.
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What happens when you disconnect

  • Scheduled posts: Any posts scheduled exclusively to this profile will be moved to "Finalized" status (unscheduled)

  • Billing: Your social profile count will decrease, which may reduce your bill if you're paying for extra profiles

  • Post defaults: If this profile was set as a default for new posts, it will be removed from defaults

Can I reconnect later?

Yes! You can reconnect the same social account at any time by going to Settings โ†’ Social Profiles and clicking Connect Profile.

Note: When you reconnect, you'll need to re-authenticate with the social platform, and any previous settings (like post defaults) will need to be reconfigured.

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